Year since date of purchase

For your peace of mind we offer a 5 Year Guarantee on all our products. All BestBlinds window furnishings and insect screens are manufactured and assembled free of defects. Our products are designed for domestic and commercial environments however products installed commercial environments will present normal wear in a shorter time frame.

Our guarantee is simple and straight forward.

Scope of warranty 1 yr 3 yr 5yr
Yes Yes Yes
Cords Yes Yes Yes
Fixing Brackets Yes Yes Yes
Toggles Yes Yes Yes
Labour, collection or
re-delivery cost
Yes Yes No

To enable you placing a claim you must ensure you provide us with proof of purchase as well as details on nature of the problem - i.e. explanation and/or photos.

The conditions

This guarantee is invalid if the damage or failure was caused by:
• Accident
• Alteration
• Exposure to elements 
• Misuse
• Failure to follow measurement, installation, cleaning or maintenance instructions
• Normal wear and tear

Product Exclusions

  •  Wooden products - due to natural grain, colour and texture variations, warping may occur over time specially if product is exposed to high levels of humidity as well as lack of ventilation.

  • Fabrics, slats and powder coating fading.

Legal small print

This guarantee is exclusive and in lieu of all other obligation liabilities or warranties. Under no circumstances shall BestBlinds be liable or responsible for accidental or consequent damages or any other direct/indirect damage, loss, cost, expense or fee unless explicit agreed upon in writing by BestBlinds. This guarantee does not affect the Consumers Statutory Rights under applicable national laws in force. 

The 5 years guarantee only applies to purchases from 1st of May 2017 which have been paid in full.