5 Years Guarantee

                 Year since date of purchase

For your peace of mind we give a 5 year guarantee on all of our products. We guarantee that all BestBlinds window covering products are free from component and assembly defects provided that such products were properly installed in a domestic environment. The guarantee is limited to the original purchaser. 

Our guarantee is simple and straightforward with just a few obvious conditions and exclusions.

Scope of warranty 1 yr 3 yr 5yr
Yes Yes Yes
Cords Yes Yes Yes
Fixing Brackets Yes Yes Yes
Toggles Yes Yes Yes
Labour, collection or
r-edelivery cost
Yes Yes No

To obtain the guarantee your claim must be accompanied by proof of purchase and details regarding the nature of the problem.

The conditions

This guarantee is invalid if the damage or failure was caused by:
• Accident
• Alteration
• Exposure to elements 
• Misuse
• Failure to follow measurement, installation, cleaning or maintenance instructions
• Fitted in a non domestic environment
• Normal wear and tear

Product Exclusions

• Wooden products – natural variations in grain, colour and texture. Warpage through exposure to high humidity or New Zealand harsh sunlight
• Fabrics and dyes – normal fading

Legal small print

This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall BestBlinds be liable or responsible for incidental or consequential damages of for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumers statutory rights under applicable national laws in force. We hope you’ll agree that our guarantee is plain and simple.
Please do not hesitate to get in touch with our Customer Services team if you have any problems whatsoever with one of our products.

The 5 years Warranty only applies to purchases completed and full balance paid from the 1st of May 2017.

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